We conducted a survey of our clients in November 2010.  Comments made by respondents include the following:

"Excellent service, insightful and practical advice - not afraid to challenge."  
 
"A great understanding of the issues clients face and the dual role of serving the Trustee and the client."
 
"Extremely quick turnarounds on last minute client requests!"
 
"Reliable with deadlines."
 
"Our company has had issues in the past which have required quick and flexible responses which ALEA has provided." 
 
"Our company is pleased with the services provided by ALEA.  Our actuarial requirements involve some complicated arrangements.  ALEA is flexible and able to respond to our needs well.  The size of ALEA assists them in responding to us as they are not too large to lose flexibility and personal relationships.  In the past, we have dealt with larger actuarial firms which did not offer this service."
 
"Our experience with ALEA and the services provided by them to our mutual clients over several years has been extremely professional.  They have met all our requirements in a timely manner for regular tasks and legislative updates associated with Defined Benefit plans."
  
"Very good support during 2008 when we were looking to wind up our Defined Benefit plan."
 
"In my experience ALEA has been able to work with me on urgent requests for information and has provided work within very tight timeframes." 
 
"From a Relationship Manager perspective, ALEA provides an appropriate and quality service for a competitive fee." 
 
"I feel that ALEA provide a very professional service above all else and they are also competitively priced with high accessibility to staff."
 
"ALEA staff have always been available and are friendly to deal with."